FAQ
Canada Post Refund Software Questions
Is CanadaPostRefunds affiliated with Canada Post?
No. CanadaPostRefunds is an independent software product and is not affiliated with or endorsed by Canada Post.
Does every late package qualify for a refund?
No. Eligibility depends on the shipment, service and Canada Post’s current terms. The software identifies potential opportunities; Canada Post makes the final determination.
How much does PRO cost?
PRO is $19.95 CAD per month for one user account.
Are support and upgrades included?
Yes. Support and software upgrades are included while the PRO subscription is active.
How are PRO payments processed?
PRO subscriptions are processed through PayPal as a recurring monthly subscription.
Does PRO take a percentage of refunds?
No. The customer pays the stated monthly subscription instead of a percentage-of-refund fee.